Transparency Policy
Last updated: November 14, 2025
This Transparency Policy describes how Pelmorik operates, what information we collect, how we use it, and what rights you have as a user of our platform at pelmorik.biz. We are committed to clear, honest communication about our practices so that every person who engages with our services can make informed decisions.
1. Who We Are
Pelmorik is an online education platform offering masterclasses and instructional content focused on savings strategies. We operate from 2 Pioneer St W, Markstay-Warren, ON P0M 2G0, Canada. You can reach us at [email protected] or by phone at +1 450 652 9743.
2. Our Commitment to Transparency
We believe users deserve to understand exactly how our platform functions, how their data is handled, and how our business sustains itself. We do not engage in deceptive design, hidden fees, or obscured data practices. Where our policies change, we communicate those changes clearly and in advance.
3. Data We Collect
3.1 Information You Provide
When you register, enrol in a course, or contact us, you may provide your name, email address, payment details, and any other information you choose to share. This information is collected only for the purposes described in this policy.
3.2 Information Collected Automatically
We automatically collect certain technical data when you use our platform, including your IP address, browser type, device identifiers, pages visited, and interaction timestamps. This data helps us maintain service quality and improve the user experience.
3.3 Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our platform is used. You may adjust cookie settings through your browser at any time, though some features may not function fully if certain cookies are disabled.
4. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To provide access to courses, process enrolments, and support your learning progress. |
| Account Management | To create and maintain your account, authenticate your identity, and manage your preferences. |
| Communications | To send transactional messages, respond to support requests, and deliver updates you have opted into. |
| Platform Improvement | To analyse usage patterns, identify issues, and improve the quality and performance of our services. |
| Legal Compliance | To meet applicable legal obligations, enforce our terms, and protect against fraud or misuse. |
We do not sell your personal information to third parties. We do not use your data to build advertising profiles or engage in behavioural advertising.
5. Information Sharing
5.1 Service Providers
We work with trusted third-party service providers who assist in operating our platform, including payment processors, hosting providers, and email delivery services. These providers access only the data necessary to perform their specific functions and are contractually required to protect your information.
5.2 Legal Requirements
We may disclose information when required by law, court order, or other lawful governmental process, or when we believe disclosure is necessary to protect the rights, property, or safety of Pelmorik, our users, or others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you in advance of any such transfer and of any changes to this policy that may result.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. When you close your account or request deletion, we remove or anonymise your data within a reasonable period, except where retention is required for legal, compliance, or legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the ability to:
Access — request a copy of the personal information we hold about you.
Correction — ask us to correct inaccurate or incomplete information.
Deletion — request that we delete your personal information, subject to applicable legal requirements.
Portability — receive your data in a structured, commonly used format.
Objection — object to certain uses of your information, including direct marketing.
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within a reasonable timeframe.
8. Security Practices
We implement technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. These include encrypted data transmission, access controls, and regular security reviews. No system can guarantee absolute security, and we encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorised access to your account.
9. Platform Content and Instructor Standards
All instructional content on Pelmorik is reviewed to ensure accuracy and quality before publication. We do not guarantee specific outcomes from completing any course or programme. Results depend on individual effort, background, and application of the material. We present all course descriptions and outcomes claims honestly and do not make unfounded guarantees of financial results.
10. Pricing and Billing Transparency
All prices displayed on our platform are inclusive of any applicable fees unless explicitly stated otherwise. Before completing any purchase, you will see a clear summary of what you are paying for. Subscription terms, renewal dates, and cancellation conditions are disclosed at the time of purchase and are accessible at any time from your account settings.
11. Changes to This Policy
We may update this Transparency Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our platform at least 14 days before the changes take effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests related to this policy or our data practices, please contact us:
Email: [email protected]
Phone: +1 450 652 9743
Postal address: 2 Pioneer St W, Markstay-Warren, ON P0M 2G0, Canada
We take all inquiries seriously and will respond as promptly as possible.